Terms of service

Terms of Service

Last Updated: August 26, 2026

Welcome to luckyscoopandmysterybox.com (the "Site"). These Terms of Service ("Terms") govern your access to and use of our website, services, live stream sales, and products. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

2. Mystery Product Acknowledgment

  • Randomized Selection: You understand and agree that products designated as "Mystery Scoop," "Mystery Box," or "Blind Item" contain items chosen at random.
  • No Guarantees: We make no guarantees regarding specific colors, character variants, duplicate items, or specific market values of items drawn during live scoops or packaged in mystery boxes.
  • Final Sale: As outlined in our [Refund Policy], all sales of mystery items are final and non-refundable once processed or drawn.

3. Live Sales & Digital Platforms

  • If you participate in live stream scoop sales (such as via TikTok, Whatnot, or integrated site widgets), live draws recorded on stream are final once executed.
  • Requests to re-scoop, trade, or exchange drawn items during or after a live stream are honored solely at our discretion and are not guaranteed.

4. Pricing & Payment Terms

  • Prices for our products are subject to change without notice.
  • We accept standard payment methods supported by our checkout providers (e.g., Credit Card, Debit Card, Stripe).
  • Applicable processing fees, taxes, and shipping rates will be calculated and added during checkout.
  • We reserve the right to limit the quantities of any products or services that we offer.

5. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. Intellectual Property

All content on this website including images, logos, product names, text, and media clips is the intellectual property of Lucky Scoop and Mystery Box or its suppliers and is protected by applicable copyright and trademark laws.

7. Limitation of Liability

To the fullest extent permitted by law, Lucky Scoop and Mystery Box, its owners, and employees shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our products or services, including but not limited to shipping delays, missing items due to carrier error, or dissatisfaction with mystery box contents.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the state of Colorado, United States.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: luckyscoopmysterybox@gmail.com
  • Mailing Address: 12445 E 39th Ave unit C301 Denver, CO 80239